Privacy Policy

This privacy notice discloses the privacy practices for this website. This privacy notice applies solely to information collected by this website. It will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures are in place to protect against the misuse of your information.
• How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, phone, or other direct contacts from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us.

We may use your information to:

• Respond to inquiries and provide legal services
• Send appointment reminders and case updates
• Improve our website and services
• Comply with legal obligations

No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS/Text Messaging Terms and Conditions

By providing your mobile phone number and checking the consent box on our contact form, you agree to receive recurring automated text messages from Cole N Wagoner at the mobile number provided. These messages may include:

• Appointment reminders and confirmations
• Case updates and important notifications
• Service information and legal updates
• Promotional offers and company news
• Customer service communications

Message Frequency

Message frequency varies based on your interaction with our services and ongoing legal matters.

SMS Opt-In and Consent

• Consent to receive text messages is not a condition of purchasing any goods or services from Cole N Wagoner.
• Your mobile phone number, along with the date, time, and IP address of your consent, will be collected and stored when you opt in through our website contact form.
• By opting in, you certify that you are the authorized user of the mobile phone number provided or have authorization from the account holder to opt in.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier’s plan. Please contact your mobile carrier for details about your specific plan.

Opt-Out Instructions

You may opt out of receiving text messages at any time by:

• Replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message from us
• Contacting us directly at (727) 545-8114 (Clearwater office) or (352) 565-7113 (Ocala office)
• Emailing us at info@colenwagoner.com with your request to unsubscribe

After opting out, you will receive one final confirmation message. You may also opt back in at any time by replying START or by submitting a new consent form on our website.

Help and Support

For assistance, reply HELP to any message or contact us at:

SMS Service Provider

Text messages are delivered via third-party SMS service providers. While we do not share your personal information with third parties for marketing purposes, your mobile phone number and message content may be processed by our SMS service provider solely for the purpose of delivering messages to you.

Data Retention

We retain records of your SMS opt-in consent, including your phone number, consent timestamp, IP address, and opt-in method, for a minimum of 4 years to comply with regulatory requirements and to verify consent if needed.

Automated Messages

Messages sent are automated. While we make every effort to ensure accuracy, automated systems may occasionally send messages in error. You may opt out at any time using the methods described above.

Supported Carriers

Our SMS service is available on all major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, Sprint, and others. Message delivery may vary by carrier.

Your Access to and Control Over Information

You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as contact information or case details), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https://” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, case management or client services) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Links

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Attorney-Client Privilege

Please note that communication through this website, including the contact form, does not establish an attorney-client relationship. Do not send confidential or time-sensitive information through this website. Information submitted through the contact form is not confidential and may not be protected by attorney-client privilege.

Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Effective Date: November 13, 2025
Last Updated: November 13, 2025

Contact Us

If you feel that we are not abiding by this privacy policy, or if you have questions about our SMS program or privacy practices, you should contact us immediately: